FAQ

  • What happens if the shipment is lost or damaged? Contact us and we will replace the order immediately.
  • What payment options do you accept?  All payments are processed through Paypal.  You do not need a Paypal account to make a payment.  You can choose to pay without having a Paypal account using any MAJOR CREDIT CARD.
  • How long do I have to wait for my shipment?  Wine is shipped direct from wineries and shipping times may vary.  Typically, you will receive your delivery in 7-10 days from purchasing.  Wine deliveries require a signature and must be received by a person 21 years of age or older.
  • Who can place an order?  You must be at least 21 years of age or older to place and order and receive wine from our site.  In addition, you must be in a state that allows wine to be shipped.
  • How do I talk to a live person? We have a contact page for you to fill out a form and we will get back to you in 24 hours or less via email or phone.
  • Do you give refunds?  All sales are final.